Q: What if I lose my fuel card?
A: It is essential that any loss or theft of your fuel card is reported to us immediately. You can notify us via phone, email or fax. You will also be required to report the incident to the police who will provide you with a loss/crime reference. Once we have received your instruction we will place the card on stop and notify you of this action.
Q: How long does it take before I receive fuel card?
A: We aim to get back to you within 21 working days with your fuel card. This can vary however, depending on the ease of the application process, if fuel cards are to be personalised and delivery times.