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Adblue
AdBlue technology cuts noxious and particulate exhaust emissions. It can be bought on a fuelcard, if the fuelcard is set up with the right purchase options.
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Automated Site
An automated site is a garage which can be used without the need for it to be staffed. You can use a fuelcard at these sites by following the instructions on the pump.
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Bulk
The term bulk refers to one of the ways fuel can be purchased. It is different to fuelcards because you buy a large amount of fuel from a supplier, and store it in your own oil tank at your own site. Customers that buy in bulk have to administer the fuel themselves.
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Bunker Price
Bunker Price refers to the cost of a litre of fuel. If your fuelcard is purely bunker priced then your fuel will pay a fixed rate for your fuel, regardless of what cost the polesign at the garage says.
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Chip & PIN
Chip & PIN adds an extra level of security on a fuelcard. By having an individual PIN, it makes the fuelcard impossible to use, without knowing it.
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Cross-Acceptance
Branded fuelcards, such as Total, Shell, Texaco and BP, allow you to use their fuelcard at other branded sites. For example, Total’s TOTALCARD can be accepted at Shell, BP and Power.
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Drawings
Drawings are the industry terms for the amount of fuel dispensed in a single of group of transactions.
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Drawings Report
Drawing reports are provided free of charge from Fuelmate and can show fuelcard transactions, broken down by card, date, volume used, driver etc.
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euroShell CRT Fuelcard
The euroShell CRT fuelcard is one of Shell's fuelcards. It allows acceptance at Shell garages in the UK.
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Fastfuel
The Fastfuel card allows acceptance at Texaco sites and access to the UK Fuels network.
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Filling Station
A filling station is the place where you can use a fuelcard. It is the same as site/garage/service station.
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Forecourt
A forecourt is the place where you can use a fuelcard. It is the same as site/garage/service station.
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Fuelcard
Fuelcard is the generic term for all cards which allow fuel (and fuel related) purchases at forecourts. It is not for the withdrawal of cash or payment of bills at non-forecourt locations.
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Fuelcard Agent
There are generally two types of company that work within the fuelcard industry, the majors, such as Shell, Total, Texaco and BP who deal with a small number of large volume customers, and the Fuelcards agents, who deal with thousands of smaller volume customers.
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Garage
A garage is the place where you can use a fuelcard. It is the same as site/filling station/service station.
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HGV Compatible
HGV Compatible refers to the ability of a site to accept vehicles for fuelling. Not all garages can accept HGV because of canopy height or pump configuration.
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Keyfuels
The Keyfules Fuelcard is a fixed price bunker fuelcard. It is accepted at many garages across the UK.
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LGV
Large goods vehicle weighing over 7.5 tonnes and must drive at lower speed limits.
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Minimum Usage
Many fuelcards have a minimum usage for it to be worthwhile for the customer to have it.
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Motorway Coverage
The term motorway coverage is used to describe a network/fuelcard brand, that has garages/service stations directly on the UK's motorway infrastructure.
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Network
Network refers to the total number of sites where you can use your fuelcard.
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Online Account Management
Fuelmate offers a wide range of reports and options via our Online Account Management system. For more information click here.
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Online Site Locator
Our online site locator can be found on the 'Garage Locator' page. It is used to help in the decision making process when getting/changing fuelcards as well as finding local sites in areas where you do not usually operate.
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Price
Price refers to the cost of the fuel. This can be including or excluding VAT.
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Price Notification
Price notification refers to how customers will find out about the prices on fixed or bunker priced cards. It is usually done weekly via email, text or fax.
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Products
Products usually refer to the main types of things you can purchase on a fuelcard. This could be petrol, diesel, lubricants, shop goods etc.
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Pump
The pump is the machine used to dispense fuel into your vehicle.
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Pump Price
Pump price refers to the cost of a litre of fuel. If your fuelcard is Pump Priced then your fuel will be priced at the same rate as on the polesign.
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Purchase Categories
Purchase Categories allows you to limit what can be bought on a fuelcard.
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Service Station
A service station is the place where you can use a fuelcard. Generally service station refers to garages on the motorway network. It is the same as site/garage/forecourt.
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Shell Fuelcard
Shell Fuelcard relates to any fuelcard that is Shell branded. This could be a number of cards including the euroShell CRT card.
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Site
Site is the place where you can use a fuelcard. It is the same as forecourt/garage/service station.
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Site Directory
A site directory generally contains all the sites within a certain network. It also provides other information such as opening times, canopy height for HGVs and details of the site facilities.
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Site Facilities
Site facilities is the term used for the combination of shop standard, bathroom, number of fuel pumps etc.
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Texaco Fuelcard
The Texaco Fuelcard is known as the Fast-Fuels card. The Fast-Fuels card is accepted at Texaco garages as well as on the UK Fuels network.
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Total Fuelcard
The Total Fuelcard is known as TOTALCARD. The TOTALCARD can be used to refuel at Total, BP and Shell garages.
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TotalCard
TotalCard is a Total branded fuelcard. It allows cross acceptance at BP and Shell.
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Usage
Usage if the term for the amount of fuel is used in a set period of time. Usually a week, month or year.
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Volume
Is similar to drawings. The term is used when describing the amount of fuel used in either a single or multiple transaction.